Terms of Service | Vesta Modern Home

Welcome to Vesta Modern Home (“we,” “us,” or “our”). These Terms of Service describe the conditions governing shopping with us and using our online store.

Please review these terms alongside our Privacy Policy, Shipping Policy, and Return and Refund Policy before placing an order.

Nothing in these terms excludes or limits consumer rights or other protections that cannot lawfully be excluded.

1. Eligibility and Responsible Use

You must have the legal capacity to make a purchase or act with any authorisation required by applicable law.

You agree to provide accurate information when ordering or contacting us and to use the store only for lawful purposes.

You must not misuse the website, attempt unauthorised access, interfere with its operation, submit fraudulent transactions, or use another person’s information without authority.

2. Product Information

Review product descriptions, measurements, materials, available options, care guidance, and compatibility information before purchasing.

Lifestyle photographs may show decorative items that are not included with the product. The product listing should identify what is included in your purchase.

Screen settings can affect how colours appear, but this does not excuse a product that materially differs from its description.

Contact us before ordering if an important product detail is missing or unclear.

3. Prices and Promotions

Review the displayed price, currency, delivery charges, applicable taxes, and final order total before completing your purchase.

Promotions apply according to the terms communicated with the offer. These may include eligibility conditions, product exclusions, expiry dates, or restrictions on combining discounts.

We may update prices and offers for future purchases. A later price change does not automatically change the price of an existing order.

Any pricing error affecting an order will be addressed transparently and in accordance with applicable law.

4. Orders and Payments

Use a payment method that you are authorised to use, and check that your billing and delivery information is accurate.

If an order raises an availability issue, an apparent error, or a payment or fraud concern, we may contact you for clarification.

Where we cannot lawfully or practically fulfil an order, we will notify you and arrange any refund owed. We will not substitute a materially different product or increase an agreed charge without your agreement.

5. Shipping, Returns, and Cancellations

Shipping arrangements are explained in our Shipping Policy. Return, cancellation, exchange, and refund procedures are explained in our Return and Refund Policy.

Please review any product-specific information provided before checkout.

These policies must be read together with your applicable consumer rights. An operational restriction, such as an order already being dispatched, does not remove a statutory remedy.

6. Information You Submit

When contacting us, submitting a review, or providing other content through the store, ensure that the information is relevant and that you have the right to share it.

Do not submit unlawful, threatening, deceptive, or infringing material, or disclose another person’s private information without permission.

We may remove content that breaches these conditions where removal is lawful. This does not give us permission to alter a genuine customer review in a misleading way.

7. Website Content and Intellectual Property

Product photographs, written descriptions, graphics, branding, and other website materials may be protected by intellectual property rights.

You may use the website to browse products, obtain information, and make purchases.

Commercial copying, redistribution, or other use requiring permission must be authorised by the relevant rights holder, except where applicable law permits the use.

8. Third-Party Services and Consumer Protections

Some website functions may involve third-party services, including payment or delivery services. Those providers may have separate terms governing their own services.

Their involvement does not remove our responsibilities for your purchase.

We do not guarantee uninterrupted website availability. However, nothing in these terms excludes liability, product guarantees, or remedies that cannot legally be excluded or limited.

9. Changes and Disputes

We may update these terms for future use of the store and future purchases.

Changes will not retrospectively remove rights or alter an existing order without a lawful basis and any required agreement.

For concerns about a purchase or these terms, contact us so we can review the matter. This does not prevent you from using any complaint procedure, regulator, court, or other remedy available under applicable law.

10. Contact Us

For questions about these Terms of Service or an order, contact:

Email: info@vestamodernhome.com
Store: Vesta Modern Home